Customer Service

Managing Inventory in Salesforce Service Cloud In today’s fast-evolving business environment, inventory management plays a vital role in staying ahead of your opponents. The Salesforce Service Cloud, a customer relationship management (CRM) platform for customer service and support, can help effectively manage your inventory. But how does it work practically? Let’s draw upon the example of selling RVs and campers. Tracking Inventory with Salesforce Service Cloud Let’s assume we have an RV and camper business....

Harnessing the Swarming Swarm: Salesforce, Quip and Einstein AI’s Threefold Alliance in Collaborative Problem-Solving Picture Salesforce, the alpha dog of customer relationship management (CRM) platforms, leading the corporate world into the future. A Starship Enterprise, if you will, that has altered the metaphorical physics of business cosmos: sales, service, marketing, analytics - Salesforce is your versatile, ingenious Spock. But hold onto your tribbles, Salesforce doesn’t stop at CRM. With the seamless integration of other high-tech tools like Quip - a dynamic team collaboration application - this corporate starcruiser ultraboosts its system’s horsepower....

Turbo Charging Your Insurance Hacks with Salesforce: The Medical Plan Unscrambler Owning an insurance company is more complex than trying to solve a Rubik’s cube blindfolded. We’re talking a concoction of varied plans, policyholders, and a data tsunami. Today, in this digital jet era, enterprises are on the hunt for solutions to streamline their processes, taking efficiency from ordinary to extraordinary. Answering their SOS is a Salesforce marvel: the Order Object - the grandmaster of planning in medical insurance implementation....

Salesforce Cases & Email: The Insurance Company’s Magic Wand for Streamlining Quoting and RFQs Join us in the thrilling world of business technology to uncover just how Salesforce, the name more popular than “password” in corporate lingo, waves its wand to turn your insurance quoting processes and Request for Quotation (RFQ) intakes into a streamlined symphony. It’s all thanks to superheroes named “Salesforce Cases” and “Email-to-Case” features! Introducing Salesforce Cases & Email-to-Case: Not just Features, but Lifesavers!...